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Articles

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  • Call Centre Hang Ups

    Does the call centre mean a de-personalised service and a lot more hassle?
  • Is Anyone Listening?

    So is there a right way and a wrong way to complain? Find out more...
  • Jokes!

    A few jokes to make you smile!
  • Live & Learn

    Will today’s student generation remember their student days as a time when they were offered the best of everything?
  • Silver Service

    Few of today’s 60-somethings would like to be viewed as ‘pensioners’ but are retailers and service providers making enough effort to cater for the over 65s.