I was getting nowhere with them so deletedthem as being a complete no go.Looks like you've done the right thing.

I signed up with them couple weeks ago, along with a load of others & i must admitt this one isn't very good. I will prob delete as well then.

Well I just completed a survey for them just now and it was really interesting....I have 120 hiving points with the 48p pending for the one I just did and the minimum redemption is 400 points...then 100 points thereafter....I think I will stick with it just to see what happens...and will report back of course...I did get a few screen-outs of course, but things might be happening...I do get regular invitations from them, though.

And if they are quite new, don't you think we should be giving them more of a chance to redeem themselves?

My problem with them was not being screened out (this is normal, I often get screened out). It was that the flow of the survey was badly written. I find it difficult to explain but I will give an example.
EG;- Q. do you like potatoes-----A. NO
Q. how do you like to eat your potatoes?
You wouldn't eat potatoes if you don't like them so you can't answer the question.
This means you end up either continue and lie or you have to screen yourself out. This indicates they have a bad programer as after getting the result of the first question an answer to 'no' should redirect you to the next question. Lots of other suveys do this.

I had similar on a Toluna poll.Do you drive-NO.Did you buy this car new or used-err!

Yes, i have had that lots of times John! Also "What is the make of your car" Then you have to keep clicking on I dont have a car!! I seem to have missing points too, but stupidly i did not take note!

It is fairly common to have this sort of thing in surveys, though, and you just have to muddle through and be as honest as you can....if you want to get your points....if you do the survey in good faith and simply answer as best you can and if there is a free text box at the end asking you to say what you thought of the survey, then SAY WHAT YOU THINK!!! If not, well, you have done your best, and if they do not award your points, then it is down to their programming not you. In other words, you have a clear conscience.

True!