I have to praise British Gas for their excellent service yesterday. I pay for my gas with a pre-payment card. when trying to top up my meter, the card was not working. on their advice i went out and got another card but this was also not accepted. I phoned them and they arranged to come out the next morning, but advised me that if there were any more problems that i should phone back. An hour later the heating packed up because the gas had run out. I phend them and told them and they said that they would send someone out. Within an hour I had a phone call from the engineer to say that he was on his way. Within two hours, the engineer had been and fixed the meter and the heating was up and running again. In my opinion this was the best service anyone could wish for. well done british gas !