Poor George, what trouble you have had over this. I hope things work out and do keep us informed.

Im Georges mum and believe me the upset this company is causing is terrible. My sister was in tears lastweek when she got a demand for more money from Thomas Cook. But George is on their trail and he is like a dog, he will not give up, especially as he is so stubborn.

I do agree, Grandma, he is just like a little dog....how often do you tickle his tummy?! Only joking, I bet he is a credit to you, George, aren't you?

Yes Grandma, George like dog with a bone on this one.

Good for George - hope you get this sorted asap - how upsetting for everyone involved

Now we can see where George got his good looks from if we believe you, but I do not believe you are his mother, you are far too young.
Baggy

That can't be tiny George you are holding, Grandma, is it?? My, how he has grown!

No LizzieAnn its not me. Its my nephew Leighton. He is really cute, but he is 4 now and becoming a right little s**. Honestly my mother is 77 years old. She is very young looking and often when out with my sister they get mistaken for sisters and evn once when out shopping with me, she was asked was I her husband!!!!!!!!.
So you can see were I get my absolutely ravishingly good looks from.

I do see, George, and it is perfectly obvious she has kept all your hair too!!

Sorry to hear your having more problems with TC. No doubt you will sort it out again.
Lovely to see your mum doing the surveys, tell her I will pop round and see her soon.

At long last the TC saga is at an end. Yesterday my aunt recieved a letter throught the post aswell as an email, stating that she has no more money to pay and that it was an oversight on their behalf and any further communication from the billing department to redirect them to Ian Derbyshire CEO, but he has informed the billing department to close the case. So they may have sorted it out, but, neither myself or aunt and many other family members will no longer use TC for package holidays due to the problems, time taken and disrespectful manner in which TC conduct themselves.

I am so glad you reached a resolution George, but thanks for making everyone else aware of the type of company TC is so we can all look out.

Great result George, hope it has finally been put to bed.

well done george a man after my own heart i would never holiday with thomas cook they have also been on bbc watchdog enough times obviously they never learn.

Thanks for the tip off, were considering using thomas cook next year as we have just had problems with our holiday with thomson. will think again!!

I once was on a Thomas Cooke holiday and found the holiday reps very unfriendly and I had to angrily fight my corner regarding getting my accommodation changed as the original apartment was damp and I refused to unpack until better rooms were given to us without us paying any upgrade charges.

It took me a lot of time and words to get them to do anything and I ended up demanding that they visit the apartment, smell the smells and see the damp for themselves before they most reluctantly decided to sort it out, eventually to our satisfaction.