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	VIVATIC help
	By: ruth cowell Date: 15 Nov 2011 10:29 AM I've noticed late last night and early this morning that I have completed 3 DKR surveys (85p) each and they have not been updated on my account. Has anybody else got a problem and also I cannot find any contact details apart from an address, i'm looking for an email contact. Thanks, Ruth.
	briskem1 About me: I'm a cat ! Why I like surveys: if i win my slave can buy me tuna! By: briskem1Date: 15 Nov 2011 10:37 AM try this ... contact@vivatic.com. hope this helps xx
	ruth cowell By: ruth cowellDate: 15 Nov 2011 10:50 AM poo! tried this address but doesn't work - it comes back asking you to look at FAQ's within the website.... hmmm!!!!!!!
	spiderwebber8 About me: I am female have 2 lovely kids and a partner plus a cheeky dog Why I like surveys: There intriging, different each time gives you something to thing about, its good to express your views and voice your opinions from time to time By: spiderwebber8Date: 15 Nov 2011 11:14 AM yes ruth ive had the same problem =( go to F&Q then choose 'I took a survey but it wasn't credited to my account. What can I do? scroll down to the end and choose 'here' its highlighted in blue this should appear..... What Happened To My Survey? 1. Date of the survey' make sure you put in the correct date of when you did the eaxct survey. another drop down will open and choose which section you took the survey from ie populous or vista or web, it should scan for your latest surveys it'll more then likely say you've been credited so go to the 'Request Further Investigation' option highlighted in blue and they will investigate it for you. Goodluck =) x
	John Fitch By: John FitchDate: 15 Nov 2011 11:35 AM 3 times I have competed these 85p surveys and each time account has not been updated.Don' bother tring anymore, just do Populus and New Vista and always get credited with the £1.
	ruth cowell By: ruth cowellDate: 15 Nov 2011 11:40 AM Hang on a bit!!!!! Someone must be listening or reading these comments. I have just had a further £3.40 go into my VIVATIC account from the missing surveys..... INTERESTING..... big brother is watching us......
	KatieN About me: I love taking part in active, lively discussions. Why I like surveys: It's great to be able to give your opinion, and be active in lots of different communities. By: KatieNDate: 15 Nov 2011 1:21 PM I'm glad you got that sorted Ruth! I usually only do the New Vista and Populus surveys via Vivatic. Now, if only someone from MyVoice was looking in on our comments too..... ;-)
	LizzieAnn About me: I love surveys! You can't tell from reading any of my posts, though, can you?! I am a full time worker with two children and a full time house husband, are you jealous? Why I like surveys: They are fun, interesting and lucrative, not to mention the fact that they can lead to amazing things! By: LizzieAnnDate: 15 Nov 2011 6:43 PM Don't worry, the 85p ones are not updated instantly but the £1 ones are....no worries, just be patient and you will get your money peeps!
	Jilly101 About me: Married with 3 kids, live in North West and enjoy reading, cooking and watching various sports on TV Why I like surveys: Mostly for the rewards but I like getting to review and test products and ideas before they hit the shops and I enjoy mini-polls where you get to see how others have voted. By: Jilly101Date: 17 Nov 2011 1:33 AM I stopped doing the 85p ones when I realised I was not being credited (my balance only ever went up in £1 increments for the New Vista/PopulusLive ones) - I contacted them but as I couldn't give them specific dates when they were taken I got no help (I know I should have kept records but they were so good at crediting the others I never thought it necessary)
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