Lol, i too won a £5 voucher in August and still waiting to receive, i have also won £25 in October and November terrible redemptions from them.

My worst one was way back in the dawn of time when Synovate first started out and I got a bare bones email from them to tell me I was one of their first ever winners of the £50 prize draw.....well, about 25 emails later, and lots of silence I finally got an envelope which looked like it had been handwritten by a small child and inside was my battered cheque - however it cleared, so that was fine....but it was almost 5 months from win to receipt!!

Toluna has always been bad -up to 3 months, but 4+ is a disgrace.

Happy spending!

Toluna to top the ranks, slow..slow..slow i'v actually stopped using my account

I agree Toluna, that i also gave up & cancelled my account in the end. Gave up waiting for my voucher

I agree that Toluna do take a whlie to pay, but i have always received my vouchers....eventually, its a nice surprise when they do come though because i often forget about them

Toluna win the award by a long way!!! Waited 8 months for monthly prize draw voucher, but I enjoyed it when I received it!!

Oh wow, 8 months is incredible...how much was it for? Nice win, though!

OK, now this must come a close second for the worse redemption...just received my Opinion Health cheque for £25 today....took from 21st October redemption until 15th December! however it did get here in time for Christmas after only two email reminders!

Remind me not to join them!

Yes toluna is horrible cash-out wise, but I think about it this way. I just carry on doing the odd survey and before know it I can 'redeem' again, so now I have £30 processing and carry on doing surveys. After all, I know they do eventually payout. So now I have £45 processing and am on 56,000 points. Its a mini savings account.

Worst ever? OPINIONWORLD. I clicked to payout, and they cancelled my account. Then ignored my emails. Cue an angry entry onto surveypolice.

Pompski (wonderful username, love it!!! ) I did manage to cash out with Opinionworld, but only once ever...and it was instant! Good luck with your follow-up - their customer services are hit and miss in my experience, but they do reply. Have you tried contacting them directly?

I like Toluna, really, due to the fact that they do pay out eventually too.....I am not known for my patience....but almost, as you say, you can just about forget about them, then log in and there is your voucher awaiting your arrival! Nice!

Hey, thanks. Yeah they emailed me instantly after clicking redeem saying my account had been suspended. When questioned, they just sent me a link to their T&C's. Never got another reply again. Was a shame, I thought they were good.

For me, Toluna and Surveyhead are as bad as each other. They are the pits.

Very bad service, Pompski....sad that they could not have explained...is there anything in their terms and conditions that might have applied in terms of you contravening anything? It is hard to know what was going on there...