| SCS Still not resolved | |
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By: 006.5 Date: 13 Dec 2011 10:49 AM Look at my rant in the Customer Service Champions forum |
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serena About me: I am a housewife currently, and my husband and 2 adult sons work full time, so i look after the house and finances. Why I like surveys: I enjoy giving my opinion and earning a little extra to help out with the shopping now and again and it keeps me occupied. By: serenaDate: 14 Dec 2011 9:27 AM I have read that George, i see they are still mucking you about? Have you tried to e-mail Dom Littlewoods site, he tries to help with all complaints, i think he would be interested in yours, and from watching his programmes recently, he gets the problem sorted, could be worth a try? Nothing ventured, nothing gained. So sorry for you and your poor mum, i would have murdered someone by now! | |
006.5 By: 006.5Date: 14 Dec 2011 11:02 AM If I dont get satisfaction within the next 7 days, then Dominic Littlewood, that is a strong possibility. Thanks for the suggestion. | |
John Fitch By: John FitchDate: 21 Dec 2011 10:46 AM Just wondered if this was moving at all,a further week down the line? | |
006.5 By: 006.5Date: 21 Dec 2011 11:14 PM Received a letter this morning from SCS, they apologised for the delay in getting back to us, but with the christmas holiday upon us, it will now be the new year before they can do anything for my mum. This is 4 months after the initial complaint and 7 weeks since they agreed to change the seat cushions. It seems once you part with your money, SCS, they put you on the back burner and forget about you. Only thing is, this time something is coming back to bite them. | |
John Fitch By: John FitchDate: 22 Dec 2011 1:25 PM Keep at it George-don't let the b........ win on this one! | |
Lissa By: LissaDate: 26 Dec 2011 5:29 PM Take them to the small claims court AND ask for your money back. I have read reviews on SCS on other sites and they are all bad. | |
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