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Hopping mad over Bunny Girl outfit

12:19pm 22nd May 2007

After being invited to an Easter fancy dress part I purchased a bunny girl outfit from Ann summers...after trying it on and pondering (I was concerned about my figure as I only had a baby 4 months ago and like some people didn’t ping back into shape).

I asked the staff if I changed my mind if I could have a refund, I was told that I could within 28 days and was also advised by the two members of staff to pay cash in case someone else had to bring it back on my behalf. On hearing this I paid £32, not a huge sum but enough. Having then got home I changed my mind and took the outfit back to Ann Summers where I was met by a very rude member of staff...the same one who was there when I bought it only to be told I could not have a refund, when I asked why she just said no and gave me a number for head office, which i rang but was told by them ‘no’ too ..this really annoys me as both staff are lying through their teeth about what they said to me, so now I am stuck with an outfit I’ll never wear from a shop i will never visit again!

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