Gail
Posts: 1 | Comments: 79
Latest Post:
Whatever happened to customer service?
7:39pm 12th Mar 2008
Customer service is meant to be with a smile and a name badge. After visiting Asda I was left dismayed at the shop floor assistant who spat her chewing gum on the floor, as a manager of a retail store I was almost sick. I however got hold of the manager who said that ‘it happens now and again’ and I couldn’t give the name of the assistant as there was no name badge - don’t think I will be shopping there again. Bad service all around no wonder they haven’t made money this year people are deciding to shop else where now I know why!
