Jennifer
Posts: 1 | Comments: 15
Latest Post:
Best customer service ever!
11:25am 12th Jan 2010
Last summer I bought a dress from French Connection Gateshead. 4 months had passed and I was to wear the dress for a wedding. To my horror I'd put on weight and the dress didn't fit me! It cost £120 and I couldn't afford to buy another.
I had a great sob story ready to tell the cashier which would secure me an exchange - however the cashier was great, very approachable. I ended up telling the truth and she sympathised with me and even helped me choose a replacement dress!
I couldn't believe it, there I was ready to tell a little white lie to get the dress changed and in the end received some of the best customer service ever!
