ellen louise clawson, at 4:19pm 22nd May 2007, wrote:

have to say wouldnt advise on buying their outfits anyway..they always fall apart!!!!

[unsubscribed], at 7:59pm 22nd May 2007, wrote:

Next time, stick with a fancy dress shop. Ann Summers is there to sell tat at a high price to a corner of the market. You didn't fit in that corner.

Martin Hudson, at 12:53pm 24th May 2007, wrote:

You've been made to pay for having poor taste in costumes I'm afraid. Did you think you were Bridget Jones? ;0

[unsubscribed], at 11:25am 25th May 2007, wrote:

I wouldn't just leave the situation now. Persue it further, write a letter of complaint to Ann Summers head office/customer service and cc the same letter to Citizens Advice. You'll probably find they'll be more eager to help when others are involved

Niall Campbell, at 7:31pm 5th Jun 2007, wrote:

Aren't Ann Summers outfits designed to come apart? ;-)

Liane McFetridge, at 12:58pm 12th Jun 2007, wrote:

You could always return it because it's faulty (I'm sure you could find something wrong with it) - they're then obliged to give you your money back under your Statutory Rights!

A Grumpy Old Woman, at 4:06pm 28th Jun 2007, wrote:

I nor,ally pay by credit card, as the cc company are usually happy to add their oomph to a complaint.

Also, in a similar situation, get the member of staff to sign their agreement

linda, at 10:10pm 26th Aug 2007, wrote:

all ann summers fall apart thats why they are so rude to their customers

Donna Brown, at 6:24pm 24th Sep 2007, wrote:

I had a similar thing when purchasing a matress for my daughter. When buying we made sure to ask if it had a return and were told yes 14 days. So when it arrived we put it on the bed still in the wrapper ( after being informed it would olny be refunded with wrapper) and after 2 nights she found it to be extremely un confortable. So we called the shop told them and were told it would not be accepted for a refund. So we now have one daughter on her old matress with a spring sticking out and a £400 matress that is of no use to use at all.We dont have the cash available to buy another.

emma shirley, at 3:24pm 9th May 2008, wrote:

how horrid 2 b treated like that that is just wrong

emma shirley, at 3:27pm 9th May 2008, wrote:

i'm so sorry u were treated like that i was treated like that a while back by a member of staff in a shop can't remember were but i know how u feel and it's wrong

Christine, at 1:16pm 28th May 2008, wrote:

I think its disgusting the way some shop assistants treat us.My daughter took some clothes back to a certain shop as her boyfriend didnt like the clothes she had bought him,when they refunded her they gave her a forged 20 pound note,when she told the assistant she denied she had given it to her,but my daughter only had the 20 pound note they had given her,and no other money,she was told it was forged when she purchased something from the shop next door,i just wish i had been with her as i would of got the police involved,they where calling my daughter a liar.