A smile really brightens up a persons day. It doesn't take much effort and it is really rewarding. Try to smile everyday and find something pleasant to think about helps to banish the blues. Whatever the weather, whatever the mood, smiling people make the world seem a much better place. I was in fine spirits when I went to the bank early this month and the bank teller was obviously in a really bad mood. My children were with me and they passed comment to me as they also saw the tellers face. I said that all he needs to do is smile and the day will fly by before he knows it (after all, people do say that time flies when you're having fun!). I understand that banks may not be the funnest of places to work but being in the public eye, at least he should have made an effort surely. I often put the smile theory to the test myself, especially when I am playing really bad at bowls (in that case it is almost all of the time!)and I find my game gets better and I can actually do it. Today I went into the same bank and the teller was all happy and smiley even though I gave him loads of bags of small change to bank (I am a club treasurer so I did the monthly banking, groan, groan, groan) and he actally laughed. The children noticed the difference and customer satisfaction was 100%.
Comments
Jill Chapman, at 11:43am 3rd Sep 2007, wrote:
When you see someone without a smile - give them one of yours straight away. I
always do and amazingly it works most of the time and those it doesn't with, it really annoys them because you appear to be in such a good mood - now that is a "Win-Win" situation.
jimbo, at 4:16pm 3rd Sep 2007, wrote:
That is true Jill i always smile no matter what smile and the whole world smiles with you
Gemma Ashard, at 5:50pm 3rd Sep 2007, wrote:
lol my mum always said watch out for a person that smiles too much they are up to something :).
I think if you have a frown just turn it upside down and you get an instant smile!!!!!
Sima Najma, at 1:48am 4th Sep 2007, wrote:
Right...it looks like you all come from a happy planet, one that I've never heard of. There's always a time and place to be happy but to be fair everyone has their days and not all of them can be turned around with a smile. You have your good days and bad - it's life, deal with it or you might get dealt with.
Stanislava Kovacinova, at 12:47am 6th Sep 2007, wrote:
true!...but are you still talking about a customer service??
Sima Najma, at 1:31am 6th Sep 2007, wrote:
Yes. Advisers, tellers, check out attendants, mechanics - you name it. They all deal with customers everyday and offer services but what I'm trying to say is that don't get disheartened if you don't get a positive vibe from them when you deal with them. Although giving a good attitude is part of delivering a good customer service, it might be hard for them to put on a front, especially if thier day has gone from bad to worse then maybe it takes more than smile to put things right. Empathise with them, we've all been there.
Shine `Kurup, at 4:27pm 7th Sep 2007, wrote:
good
Amy Johnson, at 9:57am 11th Sep 2007, wrote:
I think that a smile can really be an ice breaker...especially when meeting new people. A smile makes you look more approachable and makes people feel like they can come over and chat to you.
philipa jeffrey, at 3:19pm 13th Sep 2007, wrote:
hey i do agree a smile does go very fare but when i have a down day u just dont feel like smiling and its so hard to just bring ur self to smile back at some one wen they smile at u ,
but if we just took a little time to pass a smile on and the next person does the same we could get that one smile every were
Kim Ramsey, at 9:28pm 14th Sep 2007, wrote:
Its lovely to smile at people. They may be having a terrible day, scared or lonely and a smile can mean so much to someone, without you even knowing :)
Elaine Robertson, at 10:59pm 14th Sep 2007, wrote:
SMILE
S mile
M ake Notes
I nform
L isten and be
E nthusiastic
That's what we promote at work
Elizabeth, at 5:47pm 15th Sep 2007, wrote:
A smile is contagious!
Matthew Handley, at 10:14am 16th Sep 2007, wrote:
But it depends on what kinda smile your giving someone as there are so many variations of a smile-It could be a dirty smile,cheeky smile,happy smile,scary smile or a freaky smile. But Monkeys in thr wild use smiles as a sogn of danger!
Sam Ferguson, at 8:50pm 20th Sep 2007, wrote:
You're a bunch of fakes! A smile should be genuine and for a reason!Not because our pre-judging society says we need to smile. I'm in a polite mood, but i sure as hell ain't smiling right now!
Rachel Lawrence, at 8:35pm 21st Sep 2007, wrote:
I agree! It's hard as hell to sit and 'smile' at customers all day, it's got to work both ways! If I've just dealt with a crap customer, I'm sorry, but I'm only human and I'm not automatically gonna be able to 'fix' a smile on my mush and carry on!
I'll be polite to them, but I'm not gonna be grinning like the Cheshire bleedin' Cat!!
emmanuel, at 3:12am 22nd Sep 2007, wrote:
Smile is more than just what we think it is.smile is beauty,love,hope,caring,happy,good living.smile is a livngthing,smile is life.when you smile it make you to look young and good.this is a secret majority of people that smile live long and healthy.so for you to be smart you have to smile.peaceyu
William Hutton, at 10:38am 22nd Sep 2007, wrote:
When you see someone smile it cheers you up instantly and makes you want to smile :P
sharn , at 3:24pm 27th Sep 2007, wrote:
i love smiling at people it makes me think that im helping them in some way or making them feel better........
its stupid but it makes me feel better and people always smile back.....
stinchy, at 8:10pm 27th Sep 2007, wrote:
my 4 year old son walks around all day with the biggest smile. people see him and you see their faces light up. a smile will get you more friends than you can ever imagine.
[unsubscribed], at 5:24pm 28th Sep 2007, wrote:
Well actually a smile is generally infectious, if your walking down the street and smile at everyone that you pass they usually smile back at you, and even if you dont see them smile, the fact that you smiled at them will help them towards a nicer day...try it and see!!!!
simone webb, at 12:18pm 29th Sep 2007, wrote:
When i visited America i was impressed with how every one smiled and said have a nice day'
I always smile at every one perhaps i am just a happy person or am glad i am healthy, not hungry,i have got a roof over my head a nice family, i could go on and on count your blessings and then smile, go on try it'
penny webster-brown, at 8:58pm 30th Sep 2007, wrote:
My favourite quote - I have it on the wall in the loo!
"Give a smile and you'll get a smile as on your way you pass for, as you journey, you will find that life's a looking glass"
My 19 year old daughter always smiles at 'old' people, syas it may the only one they'll get all day.
My mum always smiles, she's now 85 and still smiling. I smile all the time, drives everyone nuts! but I figure, if I'm smiling then I must be happy!
Another quote I read the other day "Nobody notices when I'm miserable so I guess I may as well be happy!"
Go for it - what have you to lose but misery wrinkles!
[unsubscribed], at 1:36pm 2nd Oct 2007, wrote:
a smile is contagouse its good for you people notice and respect you more with a good honest smile so go for it crack one and the world is your oyster
[unsubscribed], at 1:37pm 2nd Oct 2007, wrote:
a smile is contagouse its good for you people notice and respect you more with a good honest smile so go for it crack one and the world is your oyster
geeta pankhania, at 10:59am 3rd Oct 2007, wrote:
yes this is true, i always smile. its also said that smiling makes u feel and look younger. i always find that once u smile at someone, they automatically smile back.
lorna ross, at 9:27am 4th Oct 2007, wrote:
I have to say that I smile most of the time because all in all I am usually happy but the odd times that I am not feeling smiley I'm sure not giving out 'false' ones. If it is genuine, give it out and happy up the whole world, if i'ts not. Don't. Checkout attendants are human, not machines to be swiched to smiley mode just for us.
I do think a lot of us smile constantly because we kid ourselves that everything is coming up roses.I try to remember that the person I am about to throw a beamer at may be newly bereved or just made redundant or some other 'happiness destroying' stuff. They might even feel like punching my nose!
I think it's probably a bit patronising actually. I have an aunt whom I love dearly who has a knack of visiting me just after I have had Chemotherapy and am tired, nausous? sore and grumpy. I just want to lie in a darkened room and be horrible because that's what I need to do . She just overwhelmes me with her smiley 'everything will be OK attitude'Bless her, but I really do want to punch her lights out, pour her into a taxi and send it off to smiley land!!
michelle , at 11:29am 5th Oct 2007, wrote:
im always smiling :)
angel1969, at 4:47pm 15th Oct 2007, wrote:
i do shop work and so i have to smile but it normaly makes the person im serving smile as well even if they were grumpy before :)
Janita Morrell, at 12:20am 26th Oct 2007, wrote:
A smile costs nothing - but can heap great rewards
kathleen, at 11:52pm 26th Oct 2007, wrote:
I agree that we dont allways feel like smiling we have good days & bad days but when your working with the public you have to switch of your problems when you leave the house ive sent staff home because they have had a bad attitude in my bars
Ann Bishop, at 4:00pm 3rd Nov 2007, wrote:
A smile costs nothing and it just might brighten someones day. With regard to the last comment I used to tell my staff (female) to put their smiles on with their lipstick and leave their troubles at the door!! For the boys it was smile it makes people wonder what you've been up to!!! and I always got a smile from them!!!
charlie, at 8:31am 23rd Nov 2007, wrote:
I dont think you have to smile all day.
Maverell, at 2:59pm 1st Dec 2007, wrote:
Only half my face works - so I cannot smile like I used too :)
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vikki bispham, at 2:48pm 30th Dec 2007, wrote:
when i see my friends looking unhappy i always say to them.. smile be happy it makes you feel better inside
Ann Bishop, at 11:54am 13th Feb 2008, wrote:
My mum always said that you get much more with sugar than you do ith vinegar so give someone a real syrupy smile today and I'm sure that you will get one back!!! or they may just wonder what you've been up to!!!
seudo, at 4:35pm 13th Feb 2008, wrote:
Gis a smile guys, I need it. Thanks.
naomi, at 8:01pm 8th Apr 2008, wrote:
Im smiling to you right now, anyone with a sunny disposition it seems people always want to do a favour or make frieds with, people dont smile enough now so lets all make up for it! :D
Alice Turner, at 10:39am 11th Apr 2008, wrote:
a smile a day is all it takes! and u might get one back!
Richard, at 7:16pm 14th Apr 2008, wrote:
Its not really a good idea if you live in London because people will just think that your a bit crazy.
Joyce Evans, at 2:06pm 30th Apr 2008, wrote:
I've just read all your comments and I don't know whether to laugh or cry!!!
Mrs Doreen Howard, at 2:49pm 30th Apr 2008, wrote:
most people i see are looking miserable nowadays so i just smile at them majority just smile back , but some just look confused , have they just forgot how to smile???
Lewis Cooke, at 2:13pm 9th May 2008, wrote:
I think theres a fine balance. If everyone was too happy we'd all be trippin on LSD, however, if everyone was too sad we'd all be Overdosing instead we need to maintain the consciousness of a happy person with hidden troubles which all in all don't really matter
Kate, at 12:18pm 14th May 2010, wrote:
A smile costs you nothing to give but can make such a difference to sombodys day
lisa stevenson, at 6:59pm 16th May 2010, wrote:
my kids put a smile on my face :)
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